Refund Policy

At Referizo, we strive to provide the best service and ensure customer satisfaction. If for any reason you are not satisfied with your purchase, we offer a straightforward refund policy. Please read the terms below carefully.

1. Eligibility for Refund
Refunds will only be issued under the following circumstances:

  • You made a purchase by mistake.
  • You experienced issues with the service/product that were not resolved within a reasonable timeframe.
  • The service/product provided did not meet the description provided on the website.

2. Refund Request Process
To request a refund, please contact us within 14 days from the date of purchase. You can reach our support team by email at [support@referizo.com]. Please include the following information in your refund request:

  • Your order number.
  • A description of the issue or reason for requesting a refund.
  • Any relevant screenshots or documentation to support your claim.

3. Non-Refundable Items
Certain services or products may be exempt from refunds. These include:

  • Products or services that have already been consumed or used.
  • Digital products that have been downloaded or accessed.

4. Refund Approval
Once we receive your refund request, we will process it within 7 business days. If your request is approved, a full refund will be credited to the original payment method used for the purchase. If the request is not approved, you will be notified with the reason.

5. Processing Fees
Refunds may be subject to processing fees based on the payment gateway or service provider used. These fees will be deducted from the refund amount.

6. Changes to This Policy
Referizo reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

If you have any questions or concerns about our Refund Policy, please contact us at [support@referizo.com].